No matter how simple or complex your requirements are, we are ready to help you at every step of the way.
Our care package is built according to your individual needs and wishes.
We are fully regulated by the Care Quality Commission(CQC) apart from that our quality assurance are tested and have been reviewed annually to ensure our quality management is adhered to.
SmartHeartPro care management team: our live-in care is locally sourced and supported ensuring that you receive a truly personalised local care.
We are not a franchise and are part of the award winning team: we are driven and innovative and are flexible to become one of the best providers of choice for home care in the locality.
Professional Development: we encouraged our team to continue to enhance their skills and a minimum typically progress to a level 2-3 Diploma in Health and Social Care.
We take full responsibility for your care team including training management, support and employment checked.
24/7 On -call Team: we operate a 24- hour local on call service.
Regular review processes: we constantly review our care service including ensuring clients needs are being met and they are able to retain maximum independence.
Individually tailored service: Personalised, tailored service bespoke to you and your family. Fully comprehensive choice of support options from basic domestic support, companionship, personal care, medication help through to supporting people with specialist medication and complex condition such as dementia, Parkinson, disability and motor neuron disease.
Flexible reliable service: 24 hour live-in care or hourly home care available 365 days a year.