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Why SmartHeartPro Home Care?


Home Care

No matter how simple or complex your requirements are, we are ready to help you at every step of the way.
Our care package is built according to your individual needs and wishes.
We visit you when you want us to or whenever is convenient for you, your loved ones and your family members.

Fully regulated by the Care Quality Commission (CQC)

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Quality assurance processes constant reviews of service delivered including at regular staff and management meetings

Local care management team: our live-in care is locally supported ensuring that you receive truly personalised local care

Local carers: carers

Not a franchise and part of an award winning team: we are driven and innovative and are flexible to become one of the best providers of choice for home care in the country.

Professionals carers: comprehensive recruitment and selection process: includes telephone, face to face interviews, reference checks, mandatory/practical trainings and clearance enhanced Disclosure and Barring Service check and other specialised trainings to ensure you are fully compliant and equipped for our service users.

Ongoing professional development: all our carers are encouraged to enhance their skills and a minimum typically progress to a level 2-3 Diploma in Health and Social Care.

We take full responsibility for your care team including training, management, support and employment.

24/7 On-Call Team: we operate a 24-hour local On-Call service for our team.

Regular review processes: we constantly review our care service including ensuring clients needs are being met and they are able to retain maximum independence.

Individually tailored service:

Personalised, tailored service bespoke to you and your family. Fully comprehensive choice of support options from basic domestic support, companionship, personal care, medication help through to supporting people with specialist medical and complex condition such as dementia, Parkinson, disability and motor neuron disease.

Flexible reliable service: 24 hour live-in care or hourly home care available 365 days a year